I. Cancellation policy

Right of withdrawal

You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or - if the goods are delivered to you before the deadline - by returning the goods.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.

Timely dispatch of the revocation or the goods is sufficient to comply with the revocation period. The revocation is to be sent

to:

Toni Baur
Holzschnitzereien
Dorfstrasse 27
82487 Oberammergau
Germany

Consequences of revocation

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) surrendered.

If you are unable to return the goods or services received in full or in part or only in a deteriorated condition, you must compensate us for the loss in value. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection - as would have been possible for you in a store, for example. In addition, you can avoid the obligation to pay compensation for any deterioration caused by the intended use of the item by not using the item as if it were your property and refraining from doing anything that could impair its value.

Items that can be sent by parcel post are to be returned at our expense and risk. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.

We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

II Return policy

Right of return

You can return the goods received without giving reasons within two weeks by returning the goods. The period begins after receipt of this instruction in text form (e.g. as a letter, fax, e-mail), but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations in accordance with § 312 c para. 2 BGB and our obligations in accordance with § 312 e para. 1 sentence 1 BGB in conjunction with § 3 BGB - Info V. Only in the case of goods that cannot be sent by parcel post (e.g. bulky goods) can you also declare the return by requesting the return in text form. The timely dispatch of the goods or the return request is sufficient to meet the deadline. In any case, the return shipment shall be at our expense and risk. The return shipment or the return request must be sent to

be sent to:

Toni BaurHolzschnitzereien
Dorfstrasse 27
82487 Oberammergau
Germany

Consequences of return

In the event of an effective return, the services received by both parties must be returned and any benefits derived (e.g. advantages of use) surrendered. If the goods have deteriorated, compensation may be demanded. This does not apply if the deterioration of the goods is solely due to their inspection - as would have been possible in a store, for example. In addition, you can avoid the obligation to pay compensation for any deterioration caused by the intended use of the goods by not using the goods as if they were your property and by refraining from doing anything that could impair their value.

You must return or hand over the goods immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You shall bear the direct costs of returning the goods. Please do not return the goods freight forward.

Exclusion and/or premature expiry of the right of withdrawal

The right of withdrawal does not apply to consumers who are not nationals of a member state of the European Union at the time the contract is concluded and whose exclusive place of residence and delivery address is outside the European Union.